How to Configure MAM Policies with Intune

In the last post, we covered how BYOD (Bring Your Own Device) enrollment in Microsoft Intune allows businesses to separate personal and company data.

But what if you don’t want to manage the entire device at all? That’s where Mobile Application Management (MAM) comes in.

What is Mobile Application Management (MAM)?

MAM allows you to protect company data inside specific apps only—without enrolling or controlling the entire device.

Think of it like this:

  • The business controls: Outlook, Teams, OneDrive
  • The employee controls: Everything else on their phone

This is commonly implemented using Conditional Access Policies and App Protection Policies in Microsoft Intune.

How Data Stays Separate (The Important Part)

With MAM policies in place:

  • Company data stays inside managed apps only
  • Copy/paste can be restricted between apps
  • Files can be blocked from saving to personal storage
  • Data can be wiped without touching personal content

👉 Example:If someone leaves the company, you can remove access to Outlook and wipe company data—without deleting their personal photos or apps.

🔐 Two Phases to Secure Mobile Apps with MAM

To properly implement Mobile Application Management (MAM) in Microsoft Intune, you need two working pieces:

Phase 1: Conditional Access (Enforcement)
Phase 2: App Protection Policies (Data Security)

Step-by-Step: Conditional Access Policy

1. Navigate to Conditional Access

Microsoft Intune admin center with arrows pointing to Devices and then Conditional access

2. Create a New Policy

  • Name it something clear like:“Require App Protection for Mobile Access”

New Conditional Access policy form with the name MAM Pilot CAP entered

3. Assign Users or Groups

  • Start with a pilot group or
  • Target all users with mobile access

Conditional Access policy assignments with Select users and groups chosen and the MAM Pilot Group included

4. Target Cloud Apps

  • Office 365 (recommended) or
  • Exchange Online + SharePoint Online

Conditional Access target resources with Select resources chosen and Office 365 included

5. Configure Conditions (Device Platforms)

Select:

  • iOS/iPadOS
  • Android

Conditional Access device platforms condition configured to include iOS

6. Configure Additional Conditions

  • Under Conditions, select Client apps and select “Browser, Mobile apps and desktop clients”

Conditional Access client apps condition with Browser and Mobile apps and desktop clients selected

7. Configure Access Controls (Critical Step)

  • Under Grant, select: Require app protection policy

Conditional Access Grant panel with Grant access and Require app protection policy selected

8. Enable the Policy

  • Start in Report-only mode
  • Then switch to On after testing

Enable policy switch set to On with the Create button

Phase 2: App Protection Policies (Data Security)

Now that access is controlled, you define how company data is protected inside apps using App Protection Policies in Microsoft Intune.

Step-by-Step: App Protection Policy

1. Navigate to App Protection Policies

Intune admin center with arrows pointing to Apps, Protection, and Create

2. Create a New Policy

  • Platform: iOS/iPadOS or Android
  • Policy type: Managed apps

App protection policy Basics step with the name MAM iOS Policy and platform iOS/iPadOS

3. Assign Target Apps

Common apps:

  • Microsoft Outlook
  • Microsoft Teams
  • Microsoft OneDrive
  • Microsoft 365 apps

App protection policy Apps step with Target policy to set to Core Microsoft Apps

4. Configure Data Protection Settings

Key configurations:

  • Block copy/paste to personal apps
  • Restrict saving to personal storage
  • Encrypt app data
  • Prevent “Save As” outside managed locations

App protection policy Data protection settings, including data transfer restrictions and Encrypt org data set to Require

5. Configure Access Requirements

  • Require PIN or biometrics
  • Require work account

App protection policy Access requirements with PIN for access required and Touch ID and Face ID allowed

6. Configure Conditional Launch

  • Configure app conditions

App protection policy Conditional launch settings for max PIN attempts, offline grace period, and blocking jailbroken or rooted devices

7. Assign the Policy

  • Target the same users/groups from Phase 1

App protection policy Assignments step with the All Users group included

Final Thought

Mobile Application Management gives businesses a practical middle ground:

Protect what matters (company data) without overreaching into personal privacy.

If you’re not sure whether MAM or full device management is the right fit for your organization, it’s worth a quick conversation.

👉 Schedule a time here

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Schedule a free consultation and we’ll help you find the right-sized solution for your business.